Refund policy

ONLY EXCHANGES 

Made-to-Order Products:

Our made-to-order products are crafted with great care. and make it for your specific requirements. our products are fully customised and they can't be returned. If you are not sure about your size please contact us to we find together the right size for you.Our products are handcrafted and we have a quality controller team we have a rigorous check before delivery to be sure that you will receive a high-quality product.if you have any question about your product please don't hesitate to contact us at info@marcilo.ca

 Ready To Wear 

Our Ready To Wear Products Are Carefully Crafted To Provide A Best Quality And Premium Finishing And Fit. where you may need to exchange your ready-to-wear product. In such cases, Our Company offer exchange Your Product within 14 days of Original receipt.

Only Exchange:

We offer exchanges for items purchased from our online store. Unfortunately, we do not provide refunds. If you are not satisfied with your purchase, you may exchange it for a different size, color, or style of equal or lesser value.

Exchange Eligibility:

To be eligible for an exchange, the following conditions must be met: The item must be in its original condition, unworn, all tags and labels attached.

We reserve the right to refuse a return Or exchange if the product shows signs of wear and tear.

We hope That you're Satisfied With your purchase. if you have any question and concerns regarding our return policy. Do not hesitate to contact us at info@marcilo.ca